Since 2013, Steam has allowed its users to leave reviews on the Steam page of games they have purchased. Using the system, players can leave a written description of the game in question, and then award it a binary “Recommended” or “Not Recommended” rating. These reviews are then aggregated into “recent” and “overall” ratings for the game which are displayed on the game’s Steam page. These ratings range from “Overwhelmingly Positive” to “Mostly Negative.”
Because of Steam’s ubiquity on the PC, Steam reviews have become one of the main ways that developers receive feedback on their games. But how do developers feel about the system itself? Do Steam reviews provide a beneficial service that can help improve games? Or is it a perpetual nuisance warped by review bombing and ‘joke’ reviews that cause stress and confusion to the people who make the games we play? (more…)
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