A study of over 10 million Steam user reviews has found that when reviews include negative feedback, they call out poor game design more often than they complain about bugs. Which is entirely unsurprising, really: I know that infuriating design decisions tend to stick in my head far more perniciously than occasional bugs. That’s not the only insight that the researchers from Queen’s University in Canada have to offer though, and I’m finding the fine-grained details of their study much more interesting than that headline conclusion.
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